Careers at First Assurance

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Internal Auditor – First Assurance Company Ltd

Job Summary To provide specialist advice & support in area of specialization enabling the provision of an approved audit plan in compliance with auditing methodology. The core responsibility being to execute audit assignments in […]

Job Summary

To provide specialist advice & support in area of specialization enabling the provision of an approved audit plan in compliance with auditing methodology.
The core responsibility being to execute audit assignments in accordance with the Group Audit Plan and relevant policies, procedures and quality standards.

Job Description

Accountability: Audit Delivery and Issue Assurance

  • Develop an in-depth knowledge of the methodology, by attending training sessions and using knowledge gained during audits, use this proactively in executing audit activities.
  •  Deliver assigned by the Audit Manager / Head of Audit work to a high quality and in accordance with the requirements of the Quality Assurance scorecard.
  • Assist the Audit Manager with planning and execution of Design Effectiveness and Operationing Effectives Testing, uniformly applying the methodology and quality standards, focusing the work on key risks, with minimum supervision from the audit manager
  • Develop and maintain relationships with key audit contacts on each audit by attending continuous stakeholder meetings. In addition, engage closely with stakeholders during 2 assignments and encourage open discussion and interaction with business on the risks associated in their environment
  • Engage proactively with Internal Audit colleagues Absa Internal Audit (AIA) during assignments and request technical assistance where required. Technical assistance may be requested for the review of the risks and controls to be tested, audit working papers and audit report.
  • Based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards.
  • Support the Audit manager in the identification of risks to be tested by participating in planning sessions.
  • Develop an in-depth knowledge of Absa and the various business areas and use this knowledge to assess risks and controls through identifying, assessing and documenting risks and controls within these processes.
  • Evaluate the design and operating effectiveness of controls and document all working papers in high bond for review by the audit manager.
  • Ensure all audit observations and planned actions are factually agreed with management as soon as they arise and increase the speed of report issuance. Provide suggestions to stakeholder management on how they can address the control issues identified.
  • Document all working papers in line with methodology requirements. The working papers must be accurate, reflective of work performed and support conclusions drawn.
  • Display professional scepticism, raising and discussing contentious observations with management and provide evidence to support all issues identified.
  • On an ongoing basis throughout the audit, discuss and agree the factual accuracy of audit observations with the Audit Manager and Head of Audit.
  • Provide feedback to the Audit Manager and audit team with progress and observations raised during the audit by communicating honestly, frequently and effectively. Build and maintain good working relationships with fellow auditors.
  • Participate fully and be supportive in all audits by providing assistance to the team where required. Be quick to learn and seek opportunities to share this knowledge with colleagues
  • Continue to update awareness of risk issues and changes across selected business units from interaction with management and provide feedback to the Audit Manager.
  • Assist in the induction of new joiners, mentoring less experienced team members.
  • Proactively take on additional tasks as requested by the Audit Manager – which may include managing Issue Assurance and production of team Management Information.
  • Perform Issue Assurance testing and documenting of the working papers in accordance with the requirements of the Methodology.

 

Accountability: Knowledge Management

  •  Improve technical knowledge through self-learning or training including mandatory Continuous Professional Education requirements.
  • Share knowledge with AIA colleagues and peers in the business.
  • Develop and enhance learning through seeking coaching, training and continual feedback
  • Coach new joiners and trainees on how to apply the methodology. In addition, to proactively share knowledge of within the team, leading a session at a team meeting.
  • Build knowledge of business and culture in business units for the Retail portfolio as assigned by the Audit Manager
  • Knowledge of key regulations, including FIC, KYC and AML, Sanctions, for business areas / locations within remit

 

Accountability: Reporting

  • Prepare audit observations and make sure that they are concise, factually accurate and cover all the significant issues. The observations must be insightful, address the root causes, and have agreed actions that fully mitigate the risk.
  • Assist the Audit Manager where required, in the drafting of the audit report in line with methodology requirements and as per the requirements of the Balanced Scorecard.

 

Accountability: Relationship management

  • Develop and maintain relationships with accountable management on each audit.
  • Present effectively at stakeholder meetings and forums (e.g.: Risk and Governance forums) to share knowledge and information including methodology, standards, changes and new developments with business stakeholders on an ongoing basis.

Education

  • Bachelors Degree and Professional Qualifications: Auditing (Required)

Application Deadline: 22nd September 2022

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Assistant Manager – General Insurance – Motor Section

Claims Department is searching for a qualified professional to take up the post of an Assistant Manager – General Insurance – Motor Section. Job Summary The candidate will be required to support the Head […]

Claims Department is searching for a qualified professional to take up the post of an Assistant Manager – General Insurance – Motor Section.

Job Summary

The candidate will be required to support the Head of Claims by providing operational support in the Claims Department processes. To process motor insurance claims in a fast, fair, and courteous manner by ensuring that customer satisfaction, company profitability and good corporate image is maintained.

Key Tasks:

  • Appoint and manage performance of service providers
  • Process motor claims and ensure that claims are paid within the set TATs
  • Resolving customers complaints and disputes swiftly and fairly to guarantee customer satisfaction.
  • Approve claims settlement within agreed limits (signing authority)
  • Preparing and presenting accurate and timely management reports.
  • Examining loss assessment reports and recommending settlement or repudiation
  • Assist and manage queries escalated by staff, brokers, clients or service providers to ensure timeous resolution.
  • Liaise and visit brokers to build relationships
  • Ensure that all the cost containment strategies in motor claims section are adhered to.
  • Collaborate with underwriting department on areas or actions that may minimize loss es or risk improvement recommendations
  • Escalate poor performing accounts to Head of claims for management
  • Preparing claim payment vouchers for clients and service providers & credit notes
  • Review claims reserves as per the set guidelines
  • Attending to walk in clients and via telephone
  • Manage performance of the direct reports

Job Requirements 

  • Bachelor’s degree- In a relevant field, preferably Insurance and Risk Management
  • At least 8 years’ experience in general insurance claims with at least five years at supervisory level
  • Proven track record of Claims management.
  • Have thorough understanding of insurance, claims management, regulatory compliance, and demonstrable commercial acumen

Required professional qualifications

  • ACII/ IIK qualification

Application: Visit the Absa career website to apply ( https://www.absa.africa/absaafrica/careers/), applications should be received no later than 14th July 2022. Only short-listed candidates will be contacted.

Apply Here

 

Risk Manager

Risk Department is searching for a qualified professional to take up the post of a Risk Manager. Job Summary The candidate will be required to engage with the business, to provide risk expertise in […]

Risk Department is searching for a qualified professional to take up the post of a Risk Manager.

Job Summary

The candidate will be required to engage with the business, to provide risk expertise in guiding and enabling them to execute their risk management processes in a manner consistent with the Absa Group Enterprise Risk Management Framework and related policies and standards

Key Tasks:

  • Assist in determining and reporting the Business Unit risk profile.
  • Assist business to understand the requirements of the ERMF (policies and standards). Aid business to identify the gaps between requirements and current status. Guide business to identify appropriate actions and activities to ensure compliance to requirements. Assist business to identify non-applicable requirements and provide guidance on the Dispensation and Waiver process.
  • Assist the business in establishing and maintaining formal governance processes regarding the execution of the Enterprise Risk Management Framework and Key Risk processes
  • Ensure business is trained on the usage of the applicable Risk management system to enable the recording of Risk Events, actions and Lessons Learnt.
  • Continuously challenge the Risk and Control Assessment (RCA) process
  • Prepare and speak to the business unit risk profile at the Executive Risk Committee and Audit and Risk Committee.
  • Ensure all aspects required by the Group Operational Risk team are attended to, at an appropriate quality and timelines.
  • Engage with Internal and External Audit in the various audits within scope of responsibility.
  • Be involved in the oversight of the implementation of new regulatory requirements as well as updated internal policies.
  • Implement the risk management methodologies and practices to ensure compliance with current and international best practice principles.
  • Review external risk events and assess, together with the business, whether we have appropriate internal mitigation in place.
  • Scrutinize internal risk events and ensure that we meet the requirements of the risk events management standard (data elements align, lessons learnt completed – including root cause analysis and assessment of systemic impact.
  • Provide independent oversight and challenge on the governance and progress of major change programmes impacting or initiated/managed by the business.
  • Support and challenge the Key Risk Owners on overall assessments and ratings

Job Requirements

  • Relevant bachelor’s degree in business/Commerce with majors such as Accounting, Risk, Auditing, Law,
  • A risk related professional qualification
  • CPA (K), ACCA qualifications is an added advantage
  • Experience required: 10 years in a financial services company (or consulting firm) in either a risk or audit capacity, with at least 4 years’ working experience in Enterprise Risk environment and execution in Operational Risk at a senior position. The coverage must have a proven track record of successful embedment of risk management frameworks and governance. Deep understand of the risk and control environment.

Application: Visit the Absa career website to apply ( https://www.absa.africa/absaafrica/careers/), applications should be received no later than 14th July 2022. Only short listed candidates will be contacted.

Apply Here

HR Advisor

HR Department is searching for a qualified professional to take up the post of HR Advisor. Job Summary The candidate will be required to handle functions of the Human Resources (HR) department including recruitment […]

HR Department is searching for a qualified professional to take up the post of HR Advisor.

Job Summary

The candidate will be required to handle functions of the Human Resources (HR) department including recruitment and selection, onboarding of new staff, remuneration, leave and employee relations, staff records management, staff separation management, implementation of policies and procedures and driving the performance and learning culture as aligned with the people agenda and business’ strategic direction

Key Tasks:

  • Operationalise the business strategy into a people strategy and ensure that workforce plans are embedded with relevant analytics and insights
  • Facilitate end to end performance management cycle across all functions while ensuring functional and individual objectives are aligned to strategic focus areas.
  • Assist in the management of poor performance, advising on solutions and assisting with their implementation
  • Empower line managers to undertake people management responsibilities.
  • Support and participates in major and HR Projects.
  • Takes ownership of resourcing planning and delivery for Management teams and their staff.
  • Management of staff acquisition process including sourcing, interviewing, and onboarding
  • Implement the learning and development strategy.
  • Support on talent reviews, succession planning activities and talent and capability development.
  • Identify capability gaps and define talent pools in conjunction with Management teams.
  • Delivers Leadership and Learning programmes via specialists, specifies internal capabilities gaps and ensures relevant assessments, development, and coaching in place.
  • Ensures effective employee engagement for the Business Unit in conjunction with the
  • functional Leaders, supporting the HR Operations planning and service quality management.
  • Ensure the implementation of HR policies and procedures.
  • Implementation of Staff Compensation and Rewards processes
  • Maintain the employee Management Information System
  • Coordinating the staff separation processes and related separation actions
  • Administration of staff welfare benefits employee relations.
  • Coordinate the provision of staff welfare (e.g. Insurance, Medical & Pension)
  • Work closely with line managers and employees to improve work relationships, build morale while enhancing productivity and retention.
  • Ensure the operational aspects of payroll processing and associated activities, including salary disbursement, recoveries, leave management and reporting are accurate and delivered within appropriate timeframes and in compliance with relevant rules and
  • Maintains the work structure by updating job requirements and job descriptions for all positions.
  • Record Keeping – Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
  • Performs other assigned tasks within the overall scope of his/her role.

Job Requirements

  • Bachelor’s degree, with a postgraduate HR qualification.
  • Membership of a professional HR association
  • 5 years of professional experience in a HR function.
  • Enthusiastic and highly motivated person with the ability to interact at all levels;
  • Be highly ethical & detail orientated.
  • Demonstrated strong HR acumen in a fast-growing organisation
  • Good understanding of Kenya labour laws, standards, and legal requirements.

Application:

Visit the Absa career website to apply ( https://www.absa.africa/absaafrica/careers/), applications should be received no later than 13th June 2022. Only short listed candidates will be contacted.

Apply Here

MANAGER INTERNAL AUDIT-FIRST ASSURANCE KENYA

Job Summary To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist auditing expertise. Job Description 1. Assurance: Plan the delivery of assigned audits to […]

Job Summary

To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist auditing expertise.

Job Description

1. Assurance: Plan the delivery of assigned audits to a high quality and in line with Key Performance Indicators as per the methodology. This will include adequate resourcing scheduling, meeting key deliverables in terms of audit timelines and review of audit work to confirm that the minimum requirements as per methodology are met

2. Assurance: Manage the execution of Design Effectiveness Testing (DEA) and Operational Effectiveness Testing (OET) of the audit team in line with methodology requirements and as per the requirements of the QA scorecard

3. Leadership and Management: Mentor and coach less experienced team members by providing guidance around the methodology and audit process, and manage the teams that assigned to the audit effectively by delegating audit work to empower each individual team member

4. Team work: Support IA management team to identify, attract, develop and retain talent on an ongoing basis.

5. Relationship Management: Present effectively at stakeholder meetings and forums (e.g.: Risk and Governance Forums etc.) by sharing knowledge and information, including methodology, standards, changes and new developments, with business stakeholders on an ongoing basis, and develop and maintain relationships with accountable stakeholder management on each audit.

6. Commercial: Use business knowledge to assess evolving risks, write high quality reports with observations which are insightful, address the root cause, have agreed actions that fully mitigate the risk, support the Issues Assurance process and require no further audit work to support them.

Education


Bachelor’s Degree: Auditing, Bachelor’s Degree: Business, Commerce and Management Studies

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Reinsurance Manager-First Assurance Kenya

Job Summary To provide specialist advice and support in the development and implementation of actuarial services, enabling the provision of sound commercial and financial expertise. Job Description Administrative and operations support: Provide Actuarial administrative […]

Job Summary

To provide specialist advice and support in the development and implementation of actuarial services, enabling the provision of sound commercial and financial expertise.

Job Description

Administrative and operations support: Provide Actuarial administrative and operations support against standard operating procedures

Ad Hoc duties: Provide support to customers and team as required on an ongoing basis

Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards

Education

Bachelor’s Degree: Accounting, Bachelor’s Degree: Actuarial Science, Bachelor’s Degree: Statistics

Apply Here