Careers at First Assurance

First Assurance Photos

Life at First Assurance

Our people are our greatest asset. Each person is unique and valued for their contribution. We will give you everything you need to do a great job, and your contributions will be properly recognised, highly valued and well rewarded.

Actuarial Technician/Underwriter

Job Summary To deliver actuarial /underwriter support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Job Description Preparation of quotations Preparation of loss ratio reports and provision of […]

Job Summary

To deliver actuarial /underwriter support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

  • Preparation of quotations
  • Preparation of loss ratio reports and provision of appropriate renewal terms
  • Product review and pricing for new and existing products
  • Monthly tracking of claims and membership trends: average cost analysis, membership count, rejection rates and provide recommendations to address significant variances
  • Negotiate terms with prospective clients and intermediaries
  • Build relationships with intermediaries
  • Membership management: entries and exits, card requests, debit and credit note preparations

Education

Bachelors Degree and Professional Qualifications: Actuarial Science (Required)

Application deadline – 10th January

Apply Here

Administrator Underwriting

Job Summary To deliver actuarial /underwriter support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Job Description Preparation of quotations Preparation of loss ratio reports and provision of […]

Job Summary

To deliver actuarial /underwriter support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

  • Preparation of quotations
  • Preparation of loss ratio reports and provision of appropriate renewal terms
  • Product review and pricing for new and existing products
  • Monthly tracking of claims and membership trends: average cost analysis, membership count, rejection rates and provide recommendations to address significant variances
  • Negotiate terms with prospective clients and intermediaries
  • Build relationships with intermediaries
  • Membership management: entries and exits, card requests, debit and credit note preparations

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Application deadline is 29th December, 2022

Apply Here

Unit Manager – Tied Agents

Basic Roles The Unit Manager is responsible for supervising the development and trackable operations of all the Tied Agents under his/her Unit. The Tied Agents Unit Manager reports to the Branch Manager. Responsibilities and […]

Basic Roles

The Unit Manager is responsible for supervising the development and trackable operations of all the Tied Agents under his/her Unit.

The Tied Agents Unit Manager reports to the Branch Manager.

Responsibilities and Authority

  1. Is responsible for achieving the units’ production target and business growth by meeting the set objectives. He/ She will of recruit, select, motivate, direct, train, develop and manage the agents under his/her jurisdiction.
  2. Monitor the overall performance of agents in his/her unit and advise the Branch Manager and Head of Branch Network on the appointment of new agents as well as termination of non-performing agents.\
  3. Gathering current market sales intelligence and trends
  4. Schedule regular meetings with the tied agents to manage, coordinate sales activities and address the issues of concerns raised by the agents under his/ her unit.
  5. Prepare monthly productions reports for the management
  6. Follow business leads and provide feedback
  7. Adopt highest level of professionalism in handling agents, customers, and all stakeholders
  8. Ensure that his/her personal production is within the set targets
  9. Review the training needs for the agents
  10. Ensure timely processing of the tied agents’ commissions

Qualifications

Education and Experience:

  • A university degree in a Business-related field
  • COP qualified or progress in attaining ACII qualification or equivalent
  • Minimum of 3 years experience in selling general Insurance
  • Ability to recruit, develop and retain a motivated field force
  • Experience dealing with corporate organisations / corporate relationship management
  • Language skills: English and Kiswahili
  • Computer literacy in Microsoft office. Knowledge in insurance software will be an added advantage

Behavioural skills and persons specification:

  • Excellent interpersonal skills and an ability to work with dynamic teams of 10 to 15 salespersons
  • Excellent presentation and communication skills
  • Demonstration of Maturity, Reliability, Integrity, and Discretion
  • High orientation towards customer service
  • Ability to follow up management issues

Applications are to be sent to: psewe@firstassurance.co.ke

Application deadline is 31st December, 2022

Assistant Underwriter – FAK

Application Deadline 18th November 2022 Job Summary To plan, manage and monitor the implementation of underwriting activities and processes in order to deliver on approved operational plans in an effective and efficient manner. Job […]

Application Deadline 18th November 2022

Job Summary

To plan, manage and monitor the implementation of underwriting activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Job Description

  • Customer & Intermediary relationship
  • Posting underwriting transactions and other related tasks
  • Printing policy documents and debit notes
  • Issuing quotations
  • Receive risk notes, issuing debit notes and policy documents
  • Prepare and issue renewal notice
  • Risk profiling on suspect claims to establish under writing gaps

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Apply Here

Senior claims Analyst-FAK

Appication Deadline- 20th November 2022 Job Summary To support the Head of Claims in the claims Business by providing operational support in the Claims Department processes. To process non-motor insurance claims in a fast, fair […]

Appication Deadline- 20th November 2022

Job Summary

To support the Head of Claims in the claims Business by providing operational support in the Claims Department processes. To process non-motor insurance claims in a fast, fair and courteous manner by ensuring that customer satisfaction, company profitability and good corporate image is maintained

  • Ensure that all claims reported are registered in line with the company procedures and reserved accordingly; and also ensure that reserves are periodically reviewed.
  • Ensure that the allocated claims processes are performed within the time frames as agreed with clients, brokers and other departments to ensure service delivery.
  • Ensure that service providers fee notes, invoices and Discharge vouchers are settled within the set TATs
  • Review the performance of the service provider semiannually and escalate poor performance to Head of Claims.
  • Assist and manage queries escalated by staff, brokers, clients, or service providers to ensure timeous resolution.
  • Liaise and visit brokers, banks, Agents, and Direct clients to build relationships
  • Assist in the salvage’s disposal process.
  • Ensure that all the cost containment strategies in claims department are adhered to.
  • Collaborate with underwriting department on areas or actions that may minimize a loss or if action is recommended post a loss due to the risk.
  • Escalate poor performing accounts to Head of claims for management

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Apply Here