Joanelose joined First Assurance in September 2016. She holds a Bachelor of Commerce Degree in Human Resource Management and a Master of Arts Degree in Counselling Psychology from Daystar University. She is an Executive Leadership Coach through ICF International and also a Registered Prince 2 Practitioner in Project Management through APMG International (UK). Joan is a seasoned HR professional and Full member of Institute of Human Resource Management. She has over 20 years experience in banking and HR disciplines acquired through Barclays Bank where she has served in various management roles. She has great expertise in HR, Training and People Management.