Think Business Awards 2023

Celebrating Excellence: First Assurance’s Remarkable Achievements at the Think Business Awards

The evening of Friday, July 28th, 2023, will forever remain etched in the annals of First Assurance’s history as a defining moment of triumph and recognition. We are absolutely thrilled and immensely proud to share with our cherished clients and partners the resounding success we achieved at the Think Business Awards.

The Think Business Awards serve as a beacon of excellence within the insurance industry, a platform where the most distinguished players come together to celebrate innovation and commitment. And this year, we are elated to announce that First Assurance stood not only among these distinguished players but emerged as a shining star in several categories.

Dedication Rewarded: A Glimpse of Our Triumphs,


1. Winner, Medical Underwriter of the Year, Personal

   We are humbled to have been crowned the “Medical Underwriter of the Year” in the Personal category. This award underscores our steadfast           commitment to safeguarding the health and well-being of our clients.


2. 1st Runners Up, Claims Settlement Award – General Insurance

    A moment of unparalleled pride for us was being declared the “1st Runners Up” for the “Claims Settlement Award” in the General Insurance            sector. This recognition is a testament to our unwavering dedication to promptly and fairly settling claims, bringing peace of mind to our valued        policyholders.


3. 2nd Runners Up, Best Insurance Company in Product Innovation

    Innovation is the cornerstone of progress, and our recognition as “2nd Runners Up” in the category of “Best Insurance Company in Product                Innovation” affirms our commitment to pushing boundaries and redefining insurance solutions.


4. 2nd Runners Up, Best Insurance in Sustainable Corporate Social Responsibility

    At First Assurance, we believe in the power of giving back. Our recognition as “2nd Runners Up” for the “Best Insurance in Sustainable                      Corporate Social Responsibility” reflects our dedication to making a positive impact on the communities we serve.


5. 2nd Runners Up, Fraud Detection and Prevention Initiative – Underwriter

    Upholding ethical standards and protecting our policyholders from fraud is paramount. Being honored as “2nd Runners Up” for our “Fraud                Detection and Prevention Initiative” underscores our commitment to ethical underwriting practices.


6. 2nd Runners Up, The Most Customer-Centric Underwriter – General

    Our customers are at the heart of everything we do. This “2nd Runners Up” recognition for the “Most Customer-Centric Underwriter” in the              General category reaffirms our promise to deliver exceptional service and personalized experiences.


7. 2nd Runners Up, Medical Underwriter of the Year – Group Medical

    Group medical coverage holds equal importance in our mission. We are honored to secure the “2nd Runners Up” position for the “Medical                  Underwriter of the Year” in the Group Medical category, showcasing our dedication to comprehensive healthcare solutions.


8. 2nd Runners Up, Best Insurance in Technology Application

    Embracing technology is pivotal in today’s dynamic landscape. Our “2nd Runners Up” position for the “Best Insurance in Technology                           Application” highlights our efforts to harness technology for the benefit of our clients.

   None of these remarkable achievements would have been possible without the unwavering trust of our clients, the dedication of our team                 members, and the collaboration of our industry partners. We are profoundly grateful for your continued support as we relentlessly pursue                 excellence in the insurance realm.

   As we look to the future, these awards serve as a resounding affirmation of our commitment to you. We stand firm in our resolve to provide               unparalleled insurance solutions that make a meaningful impact on your lives. This is not just a celebration of our triumphs; it’s a testament to           the trust you’ve placed in us, driving us to achieve new heights.

Follow us
Head office

First Assurance House,
Clyde Gardens,
Gitanga Road, Lavington