Travel Insurance

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Travel Insurance

A short-term policy covering medical expenses and financial losses that could arise while you are away from home on a trip, whether business or recreation

First Kenya Travel Cover and Assistance Benefits

Depending on the option/plan you choose, we offer:

  • Medical & emergency assistance including Covid-19
  • Emergency medical evacuation in case of illness or accident
  • Emergency dental care
  • Repatriation of mortal remains
  • Repatriation of family member travelling with the insured
  • Emergency return home following death of close family member
  • Travel of one immediate family member for compassionate emergency visit
  • 24 hours personal assistance services for medical, legal, pre-departure, general, informational, delivery of medicine & hijack in public means of transport incidences
  • Loss of Passport, driving license or national identity card abroad replacement expenses
  • Compensation for in-flight loss or delay of checked-in baggage
  • Location and forwarding of baggage and personal effects.
  • Personal accidents cover
  • Personal liability assistance like advance of legal bail, civil liability, legal defense abroad
  • Cancellation or curtailment related costs
  • Losses and delays arising from departure, missed connections

First Kenya Travel Protect Scope and Plans

  • Plan Africa
  • Plan Asia
  • Europe Basic Plan
  • Europe Plus Plan
  • Worldwide Basic Plan
  • Worldwide Silver Plan
  • Worldwide Gold Plan
  • Student Plan
  • Corporate Plan

Policy Cancellation

Contact First Assurance prior to policy start date for any cancellation and provide requested information.

Assistance and Claim Procedure

Avail proof of insurance and requested documents
Emergency International helpline:

Telephone: + 44 845 217 1379

WhatsApp: +216 29677276

Email: afrcosiam@mapfre.com

Claim Refund Requests:

claims@firstassurance.co.ke

Contact us

Email:

hoinfo@firstassurance.co.ke

policyadmin@firstassurance.co.ke

Telephone:

+254709544000